B2B Operations Assistant
Website ONEX LLC
Job description:
We are looking for a proactive and well-organized specialist to support logistics operations by coordinating communication between customs authorities and customers.
Job responsibilities
- Coordinate communication between customs authorities and customers regarding detained shipments
- Track and monitor shipment statuses and customs-related updates
- Notify customers about changes in shipment status, required documentation, and next steps via email
- Respond to internal work chats and collaborate with team members as needed
- Ensure timely follow-ups on pending cases
- Negotiate with customers as necessary to resolve ongoing cases.
- Perform additional tasks assigned by the department manager
Required qualifications
- Detail-oriented with strong organizational and follow-up skills
- Able to manage multiple cases simultaneously in a fast-paced environment
- Clear and professional written and oral communication skills in Armenian, Russian and English
- Proactive, adaptable, and solution-focused approach
- Basic understanding of logistics or willingness to learn quickly
To apply for this job please visit ats.hirebee.ai.
